Cookie Policy
Advanced Cargo Systems Limited (ACS Logistics Group)
Effective Date: 20 February 2026
Last Updated: 20 February 2026
1. Introduction
This Cookie Policy explains how Advanced Cargo Systems Limited (“ACS”, “ACS Logistics Group”, “we”, “our”, or “us”) uses cookies and similar technologies across:
Advanced Cargo Systems Limited
ACS Air Freight
ACS Sea Freight
ACS Same Day
ACS European Transport
ACS Global Express
All websites operated by the ACS Logistics Group
This policy should be read alongside our Privacy Policy.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website.
They allow websites to:
Function properly
Remember preferences
Analyse traffic
Improve performance
Enable interactive features
Cookies may be:
Session cookies (deleted when you close your browser)
Persistent cookies (stored for a defined period)
3. How We Use Cookies
We use cookies for the following purposes:
A. Strictly Necessary Cookies
These cookies are essential for website functionality.
They enable:
Page navigation
Secure access to areas of the site
Form submissions
Basic security features
These cookies cannot be disabled via our systems.
B. Performance & Analytics Cookies
We use Google Analytics to:
Understand website traffic
Analyse visitor behaviour
Measure performance
Improve user experience
Google Analytics may collect:
IP address (anonymised where applicable)
Device information
Browser type
Pages visited
Time spent on pages
Referral source
This information is aggregated and does not directly identify individuals.
C. Functional Cookies (Zoho SalesIQ)
We use Zoho SalesIQ to:
Provide live chat functionality
Monitor visitor behaviour
Capture leads
Improve response times
Zoho SalesIQ may place cookies to:
Identify returning visitors
Track interaction history
Store chat session information
If you engage with live chat, transcripts may be stored securely for service and quality purposes.
D. Marketing & Behavioural Tracking
Where applicable, cookies may be used to:
Understand marketing performance
Track campaign conversions
Improve advertising effectiveness
We do not use cookies to sell personal data.
4. Third-Party Cookies
Some cookies may be placed by trusted third-party providers, including:
Google Analytics
Zoho SalesIQ
These third parties process data in accordance with their own privacy policies.
We do not control third-party cookies once set.
5. Legal Basis for Cookie Use
Under UK GDPR and EU GDPR:
Strictly necessary cookies are processed under legitimate interest.
Analytics and non-essential cookies are processed based on user consent, where required.
Where legally required, you will be presented with a cookie banner allowing you to:
Accept all cookies
Reject non-essential cookies
Manage preferences
6. Managing Cookies
You can manage or disable cookies in several ways:
Browser Settings
Most browsers allow you to:
View stored cookies
Delete cookies
Block cookies
Set preferences for certain websites
Please note: Disabling certain cookies may affect website functionality.
Google Analytics Opt-Out
You may opt out of Google Analytics tracking via Google’s browser add-on.
7. Data Retention
Cookie retention periods vary depending on type:
Session cookies expire when your browser closes
Persistent cookies remain for a defined duration or until manually deleted
Analytics data is retained in accordance with our Privacy Policy.
8. International Transfers
Data collected via cookies may be processed outside the UK or EEA.
Where this occurs, appropriate safeguards are applied in accordance with data protection laws.
9. Changes to This Policy
We may update this Cookie Policy to reflect:
Changes in technology
Legal requirements
Website functionality
The latest version will always be available on our websites.
